Privacy notice

Who manages your information

Enquiries are received and managed through this website. Relevant personal information is processed by the registered real estate agency. The website administrator manually assigns enquiries to designated agents of the agency, who follow up manually via WhatsApp, provide project information and assist with showroom viewing arrangements. The website administrator also manually maintains agent assignments, follow-up status and notes. The website does not automatically send WhatsApp messages.

Information collected

When live collection is enabled, the form collects your name, WhatsApp number or username, enquiry interests, and viewing date, time and language preferences where relevant. A selected layout or furnishing package is recorded when applicable. Submission time, source page, website language, request identifiers and privacy consent records are also recorded. Required details are needed to respond; you may choose not to submit.

How information is used

Information is used to respond to project enquiries, provide authorised brochures, check unit availability, respond to pricing requests, arrange showroom viewings and support the requested follow-up by designated agents. Request and security records help prevent duplicate or abusive submissions. A viewing request is subject to confirmation, not an automatically confirmed appointment.

Storage and sharing

When live collection is enabled, enquiry records are automatically saved to restricted-access Google Sheets. Relevant details are shared with designated agents of the registered real estate agency for your requested follow-up. Google provides spreadsheet storage; Cloudflare provides website hosting, security and request-handling services, including request and duplicate-prevention records. These technology providers may process information outside Malaysia under the applicable service arrangements. Customer information is not sold or made publicly available.

Retention

Customer enquiry information is generally retained for up to 12 months after the last relevant interaction or follow-up. Information may be removed earlier when no longer necessary. A longer period may apply where required by applicable law. Retention is managed manually; this website does not automatically delete records after 12 months.

Security and optional analytics

Access is restricted to authorised personnel. Server-side validation, anti-spam checks and duplicate prevention protect submissions. Essential security may process IP addresses; rate-limit records use keyed hashes. Optional analytics requires opt-in and does not send your name, WhatsApp contact or form contents. If enabled with consent, successful-submission events are sent only after storage is confirmed.

Your choices and privacy contact

Email the privacy contact below to request access, correction, deletion where applicable, withdrawal of consent for further follow-up, or to ask about your personal information. Withdrawing follow-up consent may prevent further handling of your enquiry and does not undo earlier lawful processing. This address is for privacy enquiries; the existing WhatsApp contact remains available for property enquiries.

[email protected]

WhatsApp contact and optional click statistics

WhatsApp links open an external service with a generic prepared message. You decide whether to send it. A button click does not confirm a message or enquiry. Optional WhatsApp click statistics, if enabled after statistics consent, may record website language, source page and button position, without your name or phone number.

Optional analytics

Allow anonymous usage measurement? No form contact details are sent. Change your choice here.